This Return & Refund Policy explains how Quick Business Solutions LLC reviews refund requests, cancellations, service-related adjustments, and payment-related concerns.
Quick Business Solutions LLC provides independent QuickBooks-related installation guidance, setup support, consulting, troubleshooting, migration guidance, bookkeeping support, payroll-related support guidance, and customer support assistance.
By submitting an order request, making payment, or using our services, you agree to this Return & Refund Policy.
Independent Service Provider Notice
Quick Business Solutions LLC is an independent service provider. We are not Intuit’s official website, not QuickBooks, not a QuickBooks affiliate, not an official Intuit partner, and not an authorized QuickBooks reseller unless expressly stated with valid authorization.
Any references to QuickBooks, Intuit, QuickBooks Online, QuickBooks Enterprise, or related product names are used only to describe the type of software-related support, installation guidance, consulting, troubleshooting, setup assistance, and service assistance that customers may request.
Digital Products and Service-Based Orders
Most products and services offered through this website are digital, software-related, support-based, consultation-based, or service-based in nature. These services may include setup guidance, installation guidance, troubleshooting, migration guidance, bookkeeping support, payroll-related support guidance, consulting, and order-review assistance.
Because our services involve time, professional support, digital access, planning, or customer-specific assistance, refund eligibility may depend on the order status, service progress, payment verification, and whether service delivery has started.
Order Review Before Payment
Some orders may be reviewed before final payment instructions are provided. Submitting an order request does not automatically confirm service delivery, product availability, final price approval, or payment completion.
If an order has not yet been paid, the customer may request cancellation before payment completion by contacting Quick Business Solutions LLC.
Refund Eligibility
A refund may be reviewed if:
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Payment was completed but service delivery has not started
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Duplicate payment was made for the same order
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Incorrect amount was charged due to a verified billing error
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The order was cancelled by Quick Business Solutions LLC before service started
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The customer paid for a service that Quick Business Solutions LLC is unable to deliver
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A refund is required due to a verified internal order or payment processing issue
All refund requests are reviewed on a case-by-case basis.
Non-Refundable Situations
Refunds may not be available in the following situations:
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Service delivery has already started
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Consultation, setup guidance, troubleshooting, migration guidance, or support has already been provided
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Customer received the requested support instructions or service guidance
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Customer changed their mind after service started
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Customer provided incorrect, incomplete, or delayed information
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Customer failed to respond or cooperate during service delivery
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Customer’s system, software, account, internet, device, or third-party platform prevented completion
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The issue requires support from Intuit, QuickBooks, a bank, payment gateway, hosting provider, device provider, accountant, tax advisor, or another third party
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Product pricing, features, user limits, or availability changed due to a third-party provider
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Customer purchased the wrong plan or service after confirming order details
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Customer violated website terms, payment terms, or service requirements
Cancellation Before Service Starts
Customers may request cancellation before service delivery begins.
If payment has not been completed, the order may simply be cancelled or left unpaid. If payment has already been completed but service has not started, Quick Business Solutions LLC may review the cancellation and determine whether a full or partial refund is appropriate.
Refund Request Process
To request a refund, customers should contact Quick Business Solutions LLC with the following details:
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Full name
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Billing email address
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Order ID
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Payment date
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Service or product purchased
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Reason for refund request
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Any supporting details, screenshots, or payment records
Refund requests should be sent as soon as possible after the issue is discovered.
Refund Review Timeline
Quick Business Solutions LLC will review refund requests within a reasonable timeframe after receiving the required information.
Refund review may take longer if:
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Payment details are incomplete
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Order information does not match billing records
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Additional verification is required
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The payment gateway or bank requires additional processing time
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The request involves duplicate payment, dispute, or chargeback review
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The order includes partially delivered services
Approved Refunds
If a refund is approved, it will usually be returned to the original payment method where possible.
Refund processing time may depend on:
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Payment gateway processing time
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Card issuer or bank processing time
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Third-party payment provider rules
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Currency, bank, or transaction limitations
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Any applicable gateway or processor review
Quick Business Solutions LLC does not control bank, card issuer, or payment gateway processing timelines.
Partial Refunds
In some cases, a partial refund may be issued instead of a full refund.
Partial refunds may apply when:
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Part of the service has already been delivered
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Time has already been spent reviewing or preparing the order
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A consultation or support session has already taken place
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Work was completed up to a certain stage
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The customer requests cancellation after service work has started
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A pricing adjustment or discount correction is approved
Duplicate Payments
If a customer accidentally makes a duplicate payment for the same order, Quick Business Solutions LLC will review the transaction records. If a duplicate payment is verified, the duplicate amount may be refunded to the original payment method where possible.
Failed or Declined Payments
Failed or declined payments are not considered completed orders. If a payment fails or is declined, the order may remain pending, unpaid, cancelled, or under review.
Customers should contact their bank, card issuer, or payment provider if payment failure is caused by their payment method.
Chargebacks and Disputes
Customers are encouraged to contact Quick Business Solutions LLC before opening a chargeback or payment dispute. We will review the order, payment status, and service status to help resolve the issue.
If a chargeback or dispute is opened, Quick Business Solutions LLC may provide order records, payment verification details, communication records, service notes, and delivery evidence to the payment provider.
No Guarantee of Third-Party Software Results
Quick Business Solutions LLC may provide support related to QuickBooks-related workflows, setup guidance, installation guidance, troubleshooting, migration guidance, and related services. However, we do not control QuickBooks, Intuit, payment gateways, banks, hosting providers, internet providers, device providers, or third-party platforms.
Refunds will not automatically be issued due to third-party platform limitations, software updates, account restrictions, product changes, or service interruptions outside our control.
Service Delivery Issues
If a customer experiences a service issue, they should contact Quick Business Solutions LLC first. We may attempt to resolve the issue, provide additional guidance, reschedule support, or review whether a refund or adjustment is appropriate.
Changes to Pricing or Product Availability
Product details, plan pricing, features, user limits, discounts, and availability may change without notice. Refunds are not automatically provided due to later price changes, promotions, feature changes, or third-party product updates after an order has been reviewed or completed.
Refunds and Legal Rights
Nothing in this policy is intended to limit any non-waivable consumer rights that may apply under applicable law. Where required by law, Quick Business Solutions LLC will comply with applicable refund, cancellation, and consumer protection requirements.
Updates to This Policy
Quick Business Solutions LLC may update this Return & Refund Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Information
For refund requests, billing support, cancellation questions, or order review assistance, please contact:
Quick Business Solutions LLC
30 N Gould Ste St R, Sheridan, WY 82801
Phone: +1 (828) 7953-718
Website: quickbusinessolutions.com