• 30 N Gould Ste St R, Sheridan, WY 82801

Service Delivery Policy

Overview

This Service Delivery Policy explains how Quick Business Solutions LLC delivers services after an order request, payment review, and confirmation process.

Quick Business Solutions LLC provides independent QuickBooks-related installation guidance, setup support, consulting, troubleshooting, migration guidance, bookkeeping support, payroll-related support guidance, and customer support assistance.

By submitting an order request, making payment, or using our services, you agree to this Service Delivery Policy.

Independent Service Provider Notice

Quick Business Solutions LLC is an independent service provider. We are not Intuit’s official website, not QuickBooks, not a QuickBooks affiliate, not an official Intuit partner, and not an authorized QuickBooks reseller unless expressly stated with valid authorization.

Any references to QuickBooks, Intuit, QuickBooks Online, QuickBooks Enterprise, or related product names are used only to describe the type of software-related support, installation guidance, consulting, troubleshooting, setup assistance, and service assistance that customers may request.

Service Delivery Method

Most services provided by Quick Business Solutions LLC are delivered remotely through phone, email, screen-sharing tools, support communication, or other online communication methods.

Depending on the service requested, delivery may include:

  • Installation guidance

  • Setup assistance

  • Product or plan guidance

  • Troubleshooting support

  • Migration guidance

  • Bookkeeping support

  • Payroll-related support guidance

  • Consulting support

  • Order and billing assistance

  • Follow-up support communication

Service delivery may require customer participation, system access, account information, internet availability, or timely responses from the customer.

Order Review Before Service Start

Services normally begin only after:

  • The customer submits an order request

  • The order details are reviewed

  • The final amount is confirmed

  • Payment is completed and verified

  • Required customer information is received

  • Service requirements are understood

  • Any required verification steps are completed

Submitting an order request does not automatically confirm service delivery. Some orders may remain pending, on hold, or under review until payment and customer information are verified.

Estimated Delivery Timeline

Service delivery timelines may vary based on the type of service, customer response time, account access, technical complexity, third-party platform availability, and the completeness of information provided.

General estimated timelines:

  • Basic support or consultation: 1–2 business days after payment verification

  • Installation or setup guidance: 1–3 business days after payment verification and required information

  • Troubleshooting support: timeline depends on issue complexity and customer cooperation

  • Migration guidance: timeline depends on data condition, file size, records, and required review

  • Bookkeeping or payroll-related support guidance: timeline depends on scope and submitted information

Any timeline shared by Quick Business Solutions LLC is an estimate and not a guaranteed completion time unless expressly confirmed in writing.

Customer Information Required

To deliver services, Quick Business Solutions LLC may request information such as:

  • Customer name and contact details

  • Business details

  • Selected product or service

  • Order ID

  • Billing email address

  • Account access details, where required

  • System or device information

  • Error messages or screenshots

  • Data files or records, where applicable

  • Payroll, bookkeeping, or migration-related details, where applicable

Customers are responsible for providing accurate, complete, and timely information. Delays in providing required information may delay service delivery.

Remote Access and Customer Responsibility

Some support services may require screen sharing, remote guidance, or customer action inside the customer’s software or account.

Customers are responsible for:

  • Ensuring they have permission to access the relevant account or system

  • Keeping login credentials secure

  • Maintaining backups of important files and records

  • Reviewing changes before approving them

  • Confirming that the information shared with us is accurate

  • Responding to support requests in a timely manner

Quick Business Solutions LLC does not guarantee service completion if the customer does not provide access, information, cooperation, or required approvals.

Third-Party Software and Platform Limitations

QuickBooks, Intuit, payment gateways, banks, hosting providers, email providers, internet service providers, and other third-party platforms may affect service delivery.

Quick Business Solutions LLC does not control third-party software availability, software updates, account restrictions, product changes, pricing changes, technical outages, login issues, payment gateway decisions, or support policies.

Service delivery may be delayed or limited when a third-party system is unavailable, restricted, changed, or experiencing technical issues.

Installation and Setup Services

For installation and setup-related services, Quick Business Solutions LLC may provide guidance related to starting setup, reviewing requirements, configuring basic settings, organizing users, preparing account structures, and helping customers understand next steps.

Service delivery does not guarantee that every customer system, file, account, or device will be compatible or error-free.

Troubleshooting Services

Troubleshooting support is provided based on the issue described by the customer and the information available during the support process.

We do not guarantee that every issue can be fully resolved. Some issues may require support from Intuit, QuickBooks, a device manufacturer, hosting provider, internet provider, payment gateway, accountant, tax advisor, or other third-party professional.

Migration Guidance

Migration guidance may involve reviewing existing data, preparing information, mapping records, or helping customers understand the process of moving from one workflow or software environment to another.

Customers are responsible for maintaining backups before any migration-related activity. Quick Business Solutions LLC is not responsible for data loss caused by missing backups, inaccurate customer data, corrupted files, third-party software limitations, customer error, or unauthorized account access.

Bookkeeping and Payroll-Related Support

Bookkeeping support and payroll-related support guidance are provided for general business-support purposes only. These services do not replace professional accounting, tax, legal, payroll compliance, or financial advice.

Customers should consult qualified accountants, payroll professionals, tax advisors, or legal professionals for advice specific to their business, tax, payroll, accounting, or compliance situation.

Service Completion

A service may be considered completed when:

  • The requested guidance has been provided

  • Setup or support steps have been completed within the agreed scope

  • Troubleshooting guidance has been delivered

  • Migration guidance has been provided

  • The customer has received the agreed support information

  • Follow-up instructions have been shared

  • The support team reasonably determines that the service scope has been fulfilled

If additional work is required beyond the original scope, Quick Business Solutions LLC may provide a revised quote, additional service option, or next-step recommendation.

Delays and Rescheduling

Service delivery may be delayed due to:

  • Incomplete customer information

  • Delayed customer response

  • Missing access details

  • Payment verification delays

  • Third-party platform issues

  • Technical complexity

  • Incorrect order details

  • Customer system limitations

  • Internet or device-related issues

  • Public holidays or high support volume

Quick Business Solutions LLC may reschedule support sessions or delivery timelines when required.

Service Limitations

Quick Business Solutions LLC does not guarantee:

  • That every issue will be resolved

  • That any software will operate without errors

  • That third-party platforms will remain available

  • That pricing or product features will remain unchanged

  • That customer data will be error-free

  • That software performance will meet every business requirement

  • That services will be completed without customer participation

Services are provided based on the selected service scope and the information available at the time of support.

Refunds and Cancellations

Refunds, cancellations, and service adjustments are handled according to our Return & Refund Policy, Payment Verification Policy, and applicable order terms.

If service delivery has already started, refund eligibility may be limited based on the work completed, time spent, service scope, and nature of the service provided.

Updates to This Policy

Quick Business Solutions LLC may update this Service Delivery Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Information

For service delivery questions, support requests, or order-related assistance, please contact:

Quick Business Solutions LLC
30 N Gould Ste St R, Sheridan, WY 82801
Phone: +1 (828) 7953-718
Website: quickbusinessolutions.com

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